Shipping Information

Delivery

We ship worldwide from London, United Kingdom. We will carefully pack each order before it begins its journey to you, just as we would hope to receive it ourselves :)

General: 
Processing times 
Pre-orders
Shipping methods & costs
Customs, taxes & duties

Shipping to: 
United Kingdom
Europe
United States
Canada
Australia
Rest of World

Processing times

Orders are currently processed within 2 working days after you receive your order confirmation email. Weekends and public holidays are excluded.

Once your order has been dispatched, you'll receive another email with shipping details and tracking information.

Processing times may occasionally vary. Please check the message on the basket page for the most up-to-date information.

Pre-orders

Estimated dispatch dates for pre-order items are listed on each product page. Please check the product page before ordering.

Ordering pre-order and in-stock items together: If your order contains both pre-order and in-stock items, please leave a note at checkout to let us know whether you'd like them dispatched together (once the pre-order arrives) or separately (in-stock items shipped first, pre-order shipped later — additional shipping costs may apply).

Order merging: If you've placed multiple orders and would like them combined to save on shipping, please reach out to us at hello@mikangeneralstore.com as soon as possible and we'll do our best to help.


Customs, taxes and duties

We offer Delivered Duty Paid (DDP) services where available. If DDP service to a particular country is available, all import tax and duties are already included in the price, so your order should arrive without customs delays or surprise fees.

UK orders: No additional taxes or duties apply.

PDDP (Postal Delivered Duties Paid) services are available Austria, Bulgaria, Cyprus, Denmark, Estonia, Finland, France, Germany, Italy, Luxembourg, Malta, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland, Sweden, The Republic of Ireland, United States of America: All import taxes and duties are already included in the price you pay at checkout. There will be no surprise fees on delivery.

All other destinations: Your order may be subject to import taxes, customs duties and fees levied by the destination country. These charges are the buyer's responsibility and are not included in the shipping cost. Please check with your local customs office for further information before ordering.


Shipping methods and costs

Orders are sent using the shipping option you select at checkout. In rare cases, we may use a different carrier for operational reasons, but the service level and delivery aim will remain the same.

All delivery times shown are estimated working days after dispatch. Please allow up to 2 working days for processing on top of this.


United Kingdom (Flat rate)

Orders £35 or over

Free Shipping via Evri Tracked

Aim for 2–3 working days after dispatch.
Tracking provided

FREE

Evri Tracked

Aim for 2–3 working days after dispatch.
Tracking provided

£3.30

Royal Mail Tracked 48®

Aim for 2 working days after dispatch.
Tracking provided

£3.70

Royal Mail Tracked 24®

Aim for next working day delivery (including Saturdays) after dispatch.
Tracking provided

£4.50


Europe (Flat rate)

Austria, Bulgaria, Cyprus, Estonia, Finland, France, Germany, Italy, Luxembourg, Malta, Netherlands, Portugal, Slovakia, Spain, Sweden

Free Shipping for orders over €120

Shipping remains simple and hassle-free. All orders are sent on a Delivered Duty Paid (DDP) basis, which means all import tax and duties are already included in the price. Your order should arrive without customs delays and surprise fees.

Royal Mail International Tracked Duties Prepaid (PDDP)
Aim for 3–5 working days after dispatch

€12

Denmark

Free Shipping for orders over DKK 750

Shipping remains simple and hassle-free. All orders are sent on a Delivered Duty Paid (DDP) basis, which means all import tax and duties are already included in the price. Your order should arrive without customs delays and surprise fees.

Royal Mail International Tracked Duties Prepaid (PDDP)
Aim for 3–5 working days after dispatch

DKK 85

Norway

Free Shipping for orders over NOK 1,075

Shipping remains simple and hassle-free. All orders are sent on a Delivered Duty Paid (DDP) basis, which means all import tax and duties are already included in the price. Your order should arrive without customs delays and surprise fees.

Royal Mail International Tracked Duties Prepaid (PDDP)
Aim for 3–5 working days after dispatch

NOK 140

Sweden

Free Shipping for orders over SEK 1,100

Shipping remains simple and hassle-free. All orders are sent on a Delivered Duty Paid (DDP) basis, which means all import tax and duties are already included in the price. Your order should arrive without customs delays and surprise fees.

Royal Mail International Tracked Duties Prepaid (PDDP)
Aim for 3–5 working days after dispatch

SEK 130

Switzerland 

Free Shipping for orders over CHF 120

Shipping remains simple and hassle-free. All orders are sent on a Delivered Duty Paid (DDP) basis, which means all import tax and duties are already included in the price. Your order should arrive without customs delays and surprise fees.

Royal Mail International Tracked Duties Prepaid (PDDP)
Aim for 3–5 working days after dispatch

CHF 12

Ireland

Free Shipping for orders over €100

Shipping remains simple and hassle-free. All orders are sent on a Delivered Duty Paid (DDP) basis, which means all import tax and duties are already included in the price. Your order should arrive without customs delays and surprise fees.

Royal Mail International Tracked Duties Prepaid (PDDP)
Aim for 3–5 working days after dispatch

€10

Rest of Europe

Free Shipping for orders over €120

Royal Mail International Tracked
Aim for 3–5 working days after dispatch

Your order may be subject to import taxes, customs duties and fees levied by the destination country.

These charges are the buyer's responsibility and are not included in the shipping cost. Please check with your local customs office for further information before ordering.

€12


United States (Flat rate)

Royal Mail International Tracked Duties Prepaid (PDDP)

Free Shipping for orders over $150 USD

Shipping to the US remains simple and hassle-free. All orders are sent on a Delivered Duty Paid (DDP) basis, which means all US import tax and duties are already included in the price. Your order should arrive without customs delays and surprise fees.

Aim for 5–8 working days after dispatch.
Tracking provided

$20.00 USD


Canada (Flat rate)

Orders $185 CAD or over

Free Shipping via Evri International Standard Tracked

Aim for 9–12 working days after dispatch.
Tracking provided

FREE

Royal Mail International Standard

Aim for 6–7 working days after dispatch.
No tracking provided

$18.00 CAD

Evri International Standard Tracked

Aim for 9–12 working days after dispatch.
Tracking provided

$26.00 CAD

Royal Mail International Tracked

Aim for 6–7 working days after dispatch.
Tracking provided

$28.00 CAD


Australia (Flat rate)

Orders $180 AUD or over

Free Shipping via Evri International Priority Tracked

Aim for 5–10 working days after dispatch.
Tracking provided

FREE

Evri International Priority Tracked

Aim for 5–10 working days after dispatch.
Tracking provided

$22.50 AUD


South Korea (Flat rate)

Royal Mail International Tracked

Aim for 6–7 working days after dispatch.
Tracking provided

₩29,500


Rest of World (Flat rate)

For all other destinations not listed above:

Royal Mail International Tracked

Aim for 8–12 working days after dispatch.
Tracking provided

£20.00


If anything feels unclear, you can always reach out to us via Instagram DM, or email us at (hello@mikangeneralstore.com) and we'll work it out quickly. We appreciate your patience as we continue to improve our shipping experience.